Privacy Policy

Effective Date: January 2026

Crane-Street, LLC, doing business as Crane-Street Lending (“Crane-Street,” “Crane-Street Lending,” “we,” “our,” or “us”), values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website, cranestreetlending.com (the “Site”).

By accessing or using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Property, investment, or financing-related information
Business and entity information
Any information submitted through contact forms, consultation scheduling, or inquiries

Submission of information through this Site does not constitute a loan application or underwriting decision.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information, including:

IP address
Browser type and device information
Pages visited and referring URLs
Date and time of access

This information is collected through cookies, analytics tools, and similar technologies to improve website functionality and performance.

2. How We Use Your Information

Information collected may be used to:

Respond to inquiries and consultation requests
Evaluate potential business-purpose or investment-related financing options
Communicate regarding services, follow-ups, or updates
Improve website content, usability, and service offerings
Comply with legal, regulatory, licensing, and recordkeeping requirements

We do not sell your personal information.

3. Information Sharing and Disclosure

We may share information only as necessary in the following circumstances:

With lenders, brokers, or financial partners for the purpose of evaluating financing options
With third-party service providers who support website operations, scheduling, CRM, or communications (subject to confidentiality obligations)
When required to comply with applicable laws, regulations, legal processes, or licensing requirements

Mortgage lending services are provided through NEXA Mortgage, LLC, where Crane-Street Lending operates via a licensed Mortgage Loan Originator. Information shared in connection with loan consideration is handled in accordance with applicable federal and state regulations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Analyze website traffic and performance
Enhance user experience
Improve site functionality

You may adjust your browser settings to disable cookies; however, doing so may limit certain features of the Site.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. While we take data protection seriously, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Websites

The Site may contain links to third-party websites. Crane-Street, LLC DBA Crane-Street Lending is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party sites they visit.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights related to your personal information, including the right to:

Request access to your information
Request correction or deletion
Opt out of certain communications

To exercise these rights, contact us using the information below.

8. Children’s Privacy

This Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of any changes.

10. Contact Information

For questions regarding this Privacy Policy or our data practices, please contact:

Crane-Street, LLC
DBA Crane-Street Lending
Website: https://cranestreetlending.com
Email: info@cranestreetlending.com